GENERAL INFORMATION

The Box Office is open from 10:00am to 5:30pm weekdays and from one hour prior to ‘curtain up’ on weekends. Closing times on performance days vary. Please check with the Box Office for more information.

Bookings can be made in person at the Box Office or by phoning 08) 8980 3333 during regular box office hours. Alternatively, online bookings can be made 24 hours a day, 7 days a week via the website. Performance information can be found by clicking here or by phoning the Box Office. Alternatively, tickets can be purchased in person at two conveniently located outlets in Casuarina and Darwin. Outlet details are listed in the Ticketing outlets section below.

The Box Office accepts payment by cash, cheque (with suitable ID), Bankcard, Mastercard, American Express and Visa cards. EFTPOS facilities are also available. Proof of concession entitlements is required at the time of booking.

Don’t have a credit card or need time to pay? Unpaid reservations made at the counter or over the telephone may be held until close of business the following day.

The Centre’s online booking facility is provided by tickets.com using secure docket layer (SSL) protocol, the accepted industry standard for secure transmission over the data over the internet. You can book online by choosing from events on the What’s On page and following the prompts.

Bankcard, Mastercard, American Express and Visa cards are accepted for payment of tickets booked online. Tickets are held at the Box Office for collection on the night of the performance by the cardholder only. The credit card used to purchase the tickets, as well as relevant concession cards, must be shown when collecting tickets.

Please read the conditions of sale and performance details (date, time & venue) carefully prior to finalising your booking as no refund or exchange is offered on tickets purchased online.

In addition to the Box Office, tickets can be purchased in person at the ticketing outlets listed below. Tickets are sold live from the ticketing server at the Box Office, so you can be sure that you are getting the best available seats at the time of booking.   

Tourism Top End Visitor Information Centre, 6 Bennett Street, Darwin.
Open for ticket sales Monday to Friday 10:00am - 5:00pm and Saturday and Sunday 10:00am - 3:00pm.
Cash, Diners, American Express, Mastercard, Visa and EFTPOS cards accepted.

Nightcliff Newsagency, Nightcliff Shopping Centre.
Open for ticket sales Monday to Saturday 10:00am - 5:30pm and Sunday 10:00am - 2:30pm.
Cash, Diners, American Express, Mastercard, Visa and EFTPOS cards accepted.

Ticketing outlet staff undertake counter sales only and are unable to make unpaid reservations or take phone bookings. Outlets can usually sell tickets right up until the start time of performances (unless sold out earlier), however please note that sales to some events not being held at the Darwin Entertainment Centre may cease earlier than usual. Call the Box Office on 08) 8980 3333 if you wish to confirm the time at which outlet ticket sales will cease. Relevant concession cards must be shown at the time of booking.

Bookings paid for over the telephone and online incur a service fee of $2.95 per transaction. There is no service fee charged on transactions processed over the counter. GST and booking fees, if applicable, are included in the cost of all tickets.

Occasionally, when tickets are sold from ticketing agencies outside of the Box Office, you may be charged an agency fee, the amount of which is usually determined by the agency responsible for selling the tickets.

Most evening performances held at the Centre commence at 8:00pm, however this does vary and we recommend that you read your ticket or the performance information carefully to be sure you don’t miss the start.

The time printed on the ticket or displayed in performance information is the time that the performance actually commences. Most artists request that latecomers only be admitted at a suitable break in the program, which may not be until interval. To avoid missing the performance or inconveniencing the artists and audience members we advise patrons to be at the theatre at least 20 minutes prior to the start time.
Bar facilities open one hour prior to the start of the performance and doors to the Studio and Playhouse usually open 15-20 minutes prior to the performance start time.